The Daily Five Minutes

About four months ago, Rosa posted an excerpt from her book “Managing with Aloha”. In it she outlines a simple yet valuable exercise that teaches managers to listen to their employees.

Perhaps my most valuable lesson in Ike loa was the one born at Hualalai out of our desire to know our employees well. We instinctively knew we could manage better the more intimately we knew those we managed. Ike loa became the birthplace of a core standard we initiated with all managers called “The Daily Five Minutes.” It started as an experiment, and it was so effective that it became non-negotiable as a habit my managers were required to cultivate and practice daily.

It is a simple habit: Each day, without fail, managers are to give five minutes of no-agenda time to at least one of their employees. They’d log the event in a simple checklist of names to ensure they didn’t miss anyone, and they’d speak to each employee in turn on a regular basis.

Talking Story with Say Leadership Coaching: The Daily Five Minutes. Categories: Employee-Relations