Motivation: MAINTAINING POSITIVE EMPLOYEE RELATIONS

A MINI-GUIDE FOR SUPERVISORS The goal is to create and maintain an environment in which employees feel respected, fairly treated and that their needs are being met. What are employee needs?

• Believing their work is appreciated and valued
• Being "in on things"
• Appropriate help with personal problems
• Security
• Money
• Fair working conditions
• Satisfying work
• Tactful discipline

What can supervisors do to achieve this goal?

• Acknowledge a job well done
• Prevention - understand and respond to employee concerns
• Keep lines of communication open-communicate fairly with everyone.
• Recognize personal problems and assist where possible or direct employee to an appropriate source of help
• Carefully consider employee complaints about working conditions
• Don't idly threaten employee job security
• Live up to your commitments
• Listen, investigate and consider before you discipline
• Be consistent