September 30, 2005

Letting someone go

Dave Gray, the CEO of XPLANE, posts some thoughts on "The hardest thing a manager ever has to do," letting an employee go. He lists a number of questions --both explicit and implicit-- that will need to be answered. He also lists five basic rules for dealing with difficult situations:
  • Don't sugar-coat the truth.
  • Don't make promises you won't be able to deliver on.
  • Admit fault if it's appropriate.
  • Don't blame your boss or upper management.
  • Don't overexplain.
  • Do it quickly.
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1 Comments:

Anonymous Anonymous said...

the most important advice i ever got was: "i never fired someone too early"

probably the most under-rated quality a good manager can have is to know when to admit hiring mistakes and to fire an employee who is bringing down the morale of those around him/her

10/01/2005 01:18:00 AM  

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